Social Media Policy Template UK
Social Media Policy Template (UK)
Approx. 6 pages · 6 sectionsBranded PDF + editable WordLast reviewed:
What is a social media policy and who needs one?
A social media policy explains how employees may use social media for work and personally, protecting client confidentiality, personal data and your reputation, and how breaches are handled. It matters for suppliers working on public contracts, where posting about buyer sites, staff or data could cause serious problems.
Covers personal and business use, confidentiality, client information, representing the company, monitoring and breaches.
Why buyers ask for this
Buyers want confidence that their information and reputation will not be exposed online by your staff, so a social media policy is commonly asked for alongside information security and data protection questions.
Who needs it
Any organisation whose staff use social media, especially when working on client sites or public contracts.
Where it comes up in a PQQ, SQ or PSQ
Under the Procurement Act 2023, supplier selection uses the Procurement Specific Questionnaire (PSQ) plus each buyer's own conditions of participation and quality questions. Typical questions this policy supports:
- Information security questions on handling buyer information
- Confidentiality questions for staff working on client sites
- Requests for HR and IT acceptable use policies
- – Supports information security and reputation questions
What's inside
The full social media policy runs to about 6 pages (including the branded cover and document control page) across 6 sections:
- Policy Statement
- Personal Use of Social Media
- Business Use of Social Media
- Monitoring
- Use of Social Media
- Document Number: HMRS013 Version 1 Creation Date: Nov 2024 Review Date: Nov 2025
Key points covered
- Scope and purpose
- Business use
- Personal use
- Confidentiality and client information
- Monitoring
- Breaches
Every document carries your logo, company name, version number, approval signatory and next review date, in branded PDF plus editable Word.
UK legislation, standards and guidance it references
Excerpt preview
This policy applies to the use of social media for both business and personal purposes, whether during office hours or otherwise and whether the social media is accessed using our IT facilities and equipment or your own equipment. This policy deals with the use of all forms of social media, including Facebook, LinkedIn, Twitter, Wikipedia, all other social networking sites, and all other internet postings, including…
Get your social media policy in minutes
£19.99 per policy, or £199 for all 39 policies. One-off payment.
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How to adapt it
- Read every section and remove anything that doesn’t reflect how your organisation actually works.
- Complete the bracketed [ADAPT] prompts with your own arrangements, people and data.
- Have the policy approved and signed by a director or equivalent, and communicate it to staff.
- Keep evidence that you follow it, and review it by the date shown.
Social Media Policy FAQs
Can employees post about the contracts they work on?
Only with approval. The policy prohibits sharing confidential buyer information, photos of client sites or personal data without authorisation.
Can I monitor staff social media?
Any monitoring must be lawful, proportionate and transparent under the UK GDPR. The policy explains what is monitored and why.
Does the policy apply outside working hours?
Yes, where personal posts could identify the business, disclose confidential information, or harass colleagues. The policy explains where the line is drawn.
How much does the Social Media Policy template cost?
£19.99 per policy, or £199 for all 39 policies. It is a one-off payment with no subscription, and you download branded PDF and editable Word files straight away.
General information, not legal advice. Requirements differ between buyers and change over time; always check the tender documents.