Lone Working Policy Template
Lone Working Policy Template (UK)
Approx. 5 pages · 7 sectionsBranded PDF + editable WordLast reviewed:
What is a lone working policy and who needs one?
A lone working policy explains how you protect staff who work without close supervision, such as mobile workers, out-of-hours staff and those visiting homes or sites alone: risk assessment, check-in systems, limits on high-risk work, training and emergency escalation. Buyers of mobile and site-based services frequently ask for it.
Covers risk assessment for lone working, communication and check-in arrangements, working limits, training and emergency procedures.
Why buyers ask for this
Employers must assess the risks to staff who work alone, and buyers commonly ask how you keep lone workers safe on mobile, out-of-hours or site-based services, including check-in and emergency arrangements.
Who needs it
Employers whose staff travel, work out of hours, or visit sites and premises alone.
Where it comes up in a PQQ, SQ or PSQ
Under the Procurement Act 2023, supplier selection uses the Procurement Specific Questionnaire (PSQ) plus each buyer's own conditions of participation and quality questions. Typical questions this policy supports:
- "How do you protect staff who work alone on this contract?"
- Questions on check-in systems, lone worker devices and escalation
- Safeguarding questions where staff visit homes alone
- – Frequently requested for mobile, out-of-hours and site-based services
What's inside
The full lone working policy runs to about 5 pages (including the branded cover and document control page) across 7 sections:
- Policy Statement
- Arrangements for securing the health and safety of workers
- Information and training
- Defined working limits
- Leading statutory authority
- Summary
- Responsibility
Key points covered
- Policy statement
- Risk assessment
- Communication and check-in
- Defined working limits
- Training
- Emergency arrangements
Every document carries your logo, company name, version number, approval signatory and next review date, in branded PDF plus editable Word.
UK legislation, standards and guidance it references
Excerpt preview
The Company will ensure, so far as is reasonably practicable, that employees and self- employed contractors who are required to work alone or unsupervised are protected from risks to their health and safety. Measures will also be adopted to protect anyone else affected by solitary working. Solitary working exposes employees and others to certain hazards. The Company's objective is either to entirely remove the risks…
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£19.99 per policy, or £199 for all 39 policies. One-off payment.
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How to adapt it
- Read every section and remove anything that doesn’t reflect how your organisation actually works.
- Complete the bracketed [ADAPT] prompts with your own arrangements, people and data.
- Have the policy approved and signed by a director or equivalent, and communicate it to staff.
- Keep evidence that you follow it, and review it by the date shown.
Lone Working Policy FAQs
Is lone working legal?
Yes, generally. Employers must assess and control the risks under the Health and Safety at Work etc. Act 1974 and the Management Regulations 1999, and some high-risk work should not be done alone.
What is a check-in system?
An agreed way for lone workers to confirm they are safe at set times, with a clear escalation process if they fail to check in.
Should lone workers carry a personal alarm or app?
Where risk assessment shows it is needed, lone worker devices or apps can support check-ins and raise alerts. The policy lets you specify the system you use.
How much does the Lone Working Policy template cost?
£19.99 per policy, or £199 for all 39 policies. It is a one-off payment with no subscription, and you download branded PDF and editable Word files straight away.
General information, not legal advice. Requirements differ between buyers and change over time; always check the tender documents.